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Three Pillars of Promoting Confidence

1. Accountability: Take responsibility when it’s warranted, face the facts and share the information. This will help breed confidence because employees will know you are telling the truth.

2. Collaboration: Good leaders come to rely on their staff and demonstrate it to them on a regular basis.

3. Initiative: Encourage it—don’t discourage it—among the people who work for you.

Reminder: It is the result, not who produces it, that really counts.

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